Frequently Asked Questions
Your Questions Answered
If you have a question that is not answered below, please contact us by email.
Q. Can I book a cab by phoning you?
A. No. We find the most sutable cab for your journey and this takes time.
Q. Is the charge per person?
A. No. The price is always per vehicle.
Q. What do I need to say in my TEXT?
A. Please include your Name, Day, Date, Time, Where you want to be collected from and your destination.
Q. How many passengers does one taxicab hold?
A. Taxicabs are licensed for upto four passengers.
Q. Do you have minibuses?
A. We don't have any minibuses.
Q. Can I pay in cash?
A. Yes, you can pay the driver with cash. No other form of payment is accepted.
Q. I want to pay in advance.
A. We only accept token reservation payments in advance for collections from outside Manchester City Centre and all Airports. Taxi fares must be made in cash to your driver.
Q. Do the taxis have child seats?
A. You must provide your own child safety seat for the journey.
Q. Do the drivers smoke in their cabs?
A. The drivers do not smoke in their taxi cabs, it's against the law in England.
Q. Do the taxicabs have fare meter fitted?
A. Yes, All taxicabs are fitted with fare meters.
Q. What areas do you cover?
A. Cars are available for jouneys starting in the central Manchester area and any terminal of Manchester Airport.
Q. Which airport do we cover?
A. Taxi cabs can collect passengers from Manchester Airport and Liverpool Airport.
Q. What type of Vehicles do you have?
A. The vehicles belong to the drivers, not the website. They have saloon cars and estate cars and carry upto 4 passengers.
Q. How early do I need to book?
A. Generally at least 24 hours notice is required, but sometimes you might get a taxi cab in less time.
Q. Can I cancel my booking?
A. Yes, if you wish to cancel please tell us as soon as you find out, we require atleast 3 hours notice.
Q. Do you operate a fixed price policy?
A. We can give you a fixed price to any destination providing we know the exact and complete details of the journey and address.
Q. Do I need to pay my fare in advance?
A. No, we do not take any taxi fare in advance, you must pay the whole fare to your driver.
Q. Do You Charge extra on Christmas Day or New Years Day?
A. Yes, we will publish any additional cost and dates\times in early December.
Q. Will you take us at any time of the day or night?
A. Yes, providing we have sent you a confirmation email or text.
Q. Will I be charged extra if my flight is delayed?
A. You can avoid or minimise extra costs if you know that your flight will be delayed before boarding and you send us a text or email. We will give the driver your revised collection time if he has not already been dispatched.
Q. What happens if my flight is cancelled?
A. Please let us know atleast 3 hours in advance so we can make changes to the booking or cancel the taxicab booking for you.
Q. What happens if I miss my flight?
A. Again, Please let us know atleast 3 hours in advance so we can make changes to the booking or cancel the taxicab booking for you.
Q. What happens if my flight is diverted to another airport?
A. Please let us know as soon as you find out so we can make changes to the booking for you.
Q. Where do I meet my driver when I land at Manchester airport?
A. In most terminals drivers wait in front of the airport information desk or at the exit doors.
Q. What if I cannot locate my driver?
A. The driver will call or text you on arrival at the airport, please switch your mobile phone 'ON' after the plane has landed, or you can text or call him on his mobile, if all else fails then send a text to us.
Q. Can I get a receipt?
A. Yes, the drivers carry taxi cards that double as a reciept in their vehicles.
Q. Do I have to book online?
A. We do not own taxi cabs, we find the taxi firm that will charge you the least, so the answer is 'Yes' you do need to book online if you want to save up to 25% off the taxi meter.
Q. Will the driver take us anywhere we want to go?
A. Yes, but if you have recieved a quote then the driver will charge you for the extra distance and time. You must inform the driver of the destinations before embarking on the journey.
Q. What is a minicab?
A. This is a licenced private hire taxicab dispatched by the operator. Better looking, more comfortable and safer than hackney carriage (black cab). When you get into a hackney carriage who but the driver knows your in that cab?
Q. How will I know my driver?
A. Your driver is the only person who will have your mobile phone number, he will describe his vehicle and his location to you, he will be wearing yellow badge displayed his name and licence number. He will know your agreed fare and have information of your destination.
Q. I've got loads of luggage what do I do?
A. We have estate cars, tell us in your email or text and your driver will not charge you any extra.
Q. Is the tip included in the fare?
A. No, the tip is never included in the price of a journey.
Q. How much should I tip the driver?
A. Generaly 10% of the fare but this is left to the passenger's discretion.
Get the best taxi fares in Manchester from ManchesterTaxiService.com
Why choose us?
We find the best price taxis for airports and distance journeys.
You will always pay less than the meter price if you book by email or text.
No extra charge after midnight or bank holidays.
No extra charge for travel outside the Manchester Boundary.
A Friendly, Punctual and Reliable Service.
Airport passengers are greeted at arrivals and escorted to their waiting vehicle.
All cars are registered private hire taxis.
Bookings confirmed by text or email.
Public Notices:
- We are currently not taking any new account work.
- Pick-ups will be limited to within 10 miles of Manchester City Centre until further notice.
- We have assembled information for your convinience, this information is provided as a free service only and we cannot be held responsible for any difficulties that may arise from using it or this website.
- We are seeking additional drivers based in all areas of Manchester.
- We welcome feedback and suggestions or recommendations.